Privacy Policy

Learn how we collect, use, and protect your personal information

Last Updated: October 13, 2025

1 Information We Collect

At IT Courses Canada, we collect various types of information to provide you with the best possible educational experience. The information we collect falls into the following categories:

Information You Provide Directly

  • Personal Identification Information: Name, email address, phone number, mailing address, date of birth
  • Account Information: Username, password, and security questions
  • Payment Information: Credit card details, billing address, and payment history
  • Educational Background: Previous education, work experience, and career goals
  • Course Progress Data: Assignments, test scores, attendance records, and completion certificates
  • Communications: Messages, feedback, and support requests you send to us

Information Collected Automatically

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on site, links clicked, search queries
  • Location Information: General geographic location based on IP address
  • Cookies and Similar Technologies: Session data, preferences, and analytics information

2 How We Use Your Information

We use the collected information for various purposes to deliver, maintain, and improve our services:

Educational Services

Provide access to courses, track your progress, issue certificates, and deliver personalized learning experiences

Communication

Send course updates, announcements, newsletters, and respond to your inquiries and support requests

Payment Processing

Process transactions, send receipts, and manage billing and refunds

Improvement & Analytics

Analyze usage patterns, improve our website and courses, and develop new features

Marketing: We may use your information to send promotional materials about new courses, special offers, and events. You can opt out of marketing communications at any time.

3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about our cookie practices, please visit our Cookie Policy.

Types of Cookies We Use

Essential

Required for website functionality, cannot be disabled

Analytics

Help us understand how visitors interact with our website

Functionality

Remember your preferences and provide personalized features

Marketing

Track your activity to deliver relevant advertising

You can control cookie preferences through your browser settings. However, disabling certain cookies may impact your experience on our website.

4 Information Sharing and Disclosure

We do not sell your personal information to third parties.

We may share your information in the following circumstances:

  • Service Providers: Payment processors, email service providers, hosting services, and analytics platforms who assist in operating our website
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5 Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:

  • SSL/TLS encryption
  • Secure data centers
  • Regular security audits
  • Encrypted databases
  • Access controls
  • Employee training

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6 Your Rights and Choices

You have certain rights regarding your personal information. Depending on your location, you may have the following rights:

Access

Request a copy of the personal information we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information

Portability

Request transfer of your data to another service

Opt-Out

Unsubscribe from marketing communications

Object

Object to certain processing activities

To exercise your rights, please contact us at [email protected]

7 Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected]. We will take steps to remove such information from our systems.

8 International Data Transfers

Your information may be transferred to and processed in countries other than Canada, including the United States and European Union member states.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable data protection laws.

9 Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of material changes by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Sending an email notification to the address associated with your account
  • Displaying a prominent notice on our website

Your continued use of our services after such changes constitutes acceptance of the updated policy.

10 Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Contact Information

Email: [email protected]

Phone: +1 (555) 123-4567

Mailing Address:
IT Courses Canada
Privacy Officer
123 Tech Avenue, Suite 400
Toronto, ON M5H 2N2
Canada

We strive to respond to all privacy inquiries within 30 days.

Need Help?

If you have questions about our privacy practices or want to exercise your rights, we're here to help.